Hi LaRonna,
We appreciate your feedback. We show this particular yarn as a group of three to show the variation between balls. As for the roughness, we actually find West Yorkshire Spinners Retreat Chunky to be one of the softer yarns we carry. It will soften over time, especially when you use products like Euculan Wool Wash or Sock Soap Bars (for more than just socks!) If you'd like any help picking a softer yarn in the future or washing your woolly wool, please send us an email and let us know!