Join Our Team

The Woolly Thistle is a fast-paced, growing e-commerce company that specializes in the highest quality knitting and crochet yarns, patterns, and kits. We are a small and passionate team doing great things together. Our core values include: being creative, tenacious, inclusive, caring, and courageous in all we do. We collaborate constantly, so honesty and integrity are baseline requirements. 

Our mission is to serve our customers who value the collections we create, the supportive insights we share, and the inclusive community we’ve built; and our suppliers, those hardy souls shepherding in the fields to raise the wool we hold in high esteem. When our customers and suppliers succeed, we do too.

The Woolly Thistle team

We're Hiring!


Product Development Specialist (Full Time, In-House @ West Lebanon, NH)

The Woolly Thistle is a brick and click yarn store located near the airport in West Lebanon. We are seeking a full-time Product Development Specialist to help develop and manage the gorgeous yarns, knitting kits, curated boxes, collaborations, and specialty products offered through our ecommerce business and local shopfront.

This is a retail product development and merchandising role, not a manufacturing or engineering position. The ideal candidate combines a strong understanding of knitting and yarn with excellent organization, product judgment, and comfort working with sales and financial information.

Working closely with the Product Development Manager, the Product Development Specialist will take ownership of individual product projects from planning through launch while helping us continue to build a thoughtful and distinctive product assortment.

Key Responsibilities

  • Develop and manage new product, yarn, and kit proposals from initial research through launch with oversight and guidance from the Product Development Manager.

  • Plan knitting kits, including yarn selection, colorways, calculations, pricing, ordering recommendations, and designer/vendor coordination.

  • Coordinate special projects including curated boxes, collaborations, seasonal offerings, and other limited-edition products.

  • Prepare pricing and margin calculations using established Product Department tools and guidelines.

  • Analyze product and kit sales and make recommendations for restocks, expansion, updates, or discontinuation.

  • Communicate with vendors regarding products, pricing, availability, lead times, and upcoming opportunities.

  • Coordinate Product responsibilities for launches and work closely with Marketing, Inventory, and Operations to keep projects on track.

  • Maintain clear project documentation and provide strong follow-through.

  • Participate in post-launch reviews and use results to inform future product recommendations.

What We’re Looking For

  • Strong knowledge of knitting and yarn; professional yarn-industry experience is a plus but not required.

  • Experience in retail buying, merchandising, product development, ecommerce, specialty retail, or a related role preferred.

  • Strong organizational and project-management skills.

  • Comfort working with spreadsheets, pricing, margins, sales data, and product performance.

  • Excellent attention to detail and written and verbal communication skills.

  • Strong product and merchandising judgment.

  • Ability to work independently, solve problems, and bring forward thoughtful recommendations.

  • Comfortable managing multiple projects, priorities, and deadlines in a small, collaborative business.

About the Role

This is a hands-on position for someone who enjoys both the creative and analytical sides of product development. On a given day you may spend time selecting yarn and color combinations for a new kit in addition to spending time reviewing margins, preparing an order proposal, communicating with a vendor, or coordinating the details of an upcoming product launch. This position is an in-person role. 

The Product Development Specialist reports to the Product Development Manager and works closely with our Product, Marketing, Inventory, and Operations teams.

To apply please email your resume and cover letter to info@thewoollythistle.com with PRODUCT DEVELOPMENT SPECIALIST in the subject line.

 

Fulfillment Lead (Full Time, In-House @ West Lebanon, NH)

We are looking for a full-time Fulfillment Lead to join our team in West Lebanon, NH. This is an in-person position responsible for leading our daily order fulfillment operations while working alongside the fulfillment team. We offer an employee discount and the opportunity to be part of a collaborative team that loves knitting and wool.

The ideal candidate is organized, detail-oriented, and enjoys leading by example. They thrive in a fast-paced environment, take pride in accuracy, and are motivated to help the team work efficiently while ensuring every order is packed with care.

In this role, you will:

  • Lead the daily picking, packing, and shipping workflow
  • Assign and prioritize work to keep orders moving efficiently
  • Ensure orders are accurate and packed to company standards
  • Train, coach, and support fulfillment team members
  • Troubleshoot fulfillment and inventory issues as they arise
  • Maintain an organized, safe, and efficient fulfillment environment
  • Identify opportunities to improve fulfillment processes and communicate needs to the Operations Manager

Strong leadership, communication, and organizational skills are important for success in this role. Previous fulfillment, warehouse, or supervisory experience is preferred.

The complete Fulfillment Lead Job Description is available here. If you're interested, please email your resume and cover letter to info@thewoollythistle.com with "Fulfillment Lead" in the subject line.