During the Summer months we ship out orders Tuesday-Friday. Most orders will dispatch the day they’re ordered if placed before 11a (Tue-Friday) however when we are very busy orders may ship a day or 2 after we receive them. Every order is packed and shipped at our earliest opportunity. We enjoy hearing from lots of customers who are pleased to receive their order very quickly.
Shipping paid by The Woolly Thistle is often more than that charged to the customer. Below please find our schedule of shipping charges. These prices reflect a fair distribution of cost depending on where your order is being shipped.
We are pleased to offer all US customers free shipping over $120, and Canadian customers free shipping over $150*
*Note restrictions apply to Canadian orders. See below.
US: calculated by weight:
0.2 lb – 0.99 lb $5.75
1.0 lb – 1.99 lb
$7.95 ($8.95 FOR AK, CA, CO, IA, ID, MN, MT, NE, NV, NM, ND, OK, OR, SD, TX, UT, WA)
2.0 lb – 25.0 lb
$10.95 ($11.95 FOR AK, CA, CO, IA, ID, MN, MT, NE, NV, NM, ND, OK, OR, SD, TX, UT, WA)
$120.00 and up
A NOTE ABOUT FREE SHIPPING:
Please be aware that we use USPS to mail almost all our packages. From time to time when Free Shipping qualifies and has been selected by the customer, we may elect to send your parcel via UPS Ground. We only do this when you have selected free shipping and when the cost is prohibitive to send via USPS. If you prefer to have your order shipped more quickly via USPS, please select that choice at checkout.
Shipping is calculated at check out and reflects actual cost of shipping the item to your address based on weight and destination. There is a small surcharge added automatically to cover cost of shipping materials and handling. To find out what it will cost to ship your order, please place items in cart and create an order until the shipping info is disclosed. You can then decide to proceed or abandon your cart with no charge to you.
FREE CANADIAN SHIPPING
We are pleased to offer Canadian customers Free Shipping on orders of $150 USD and up (however this does not include books & heavier items to Canada**). If your order to Canada includes books or heavier items we will separate them out and contact you with the shipping price for those items. If your order with or without books reaches $150 USD we will ship the order (minus the books and heavier items) free of charge but you will be responsible for the shipping of any books or heavier items. We apologize for this necessity.
**An example of a heavier book, magazine or item would be Laine Magazine.
Please note we are not responsible for packages lost in transit while in the care of any postal/delivery service. When packages have been confirmed lost by the PO, and where insurance was purchased, we will file a claim with USPS provided the customer purchased a service that includes insurance (Priority mail carries $100 insurance). First class packages do not include insurance and if the customer wishes insurance they should select Priority Mail ($100 max ins) when checking out. We are always happy and willing to do what we can to help identify a lost package so please email us if this occurs.