We are OPEN and shipping orders
Thank you for shopping with us during these difficult times. We continue to operate with a pared down and nimble crew and have made it our mission to serve you for as long as possible during this crisis. We are knitters and we know how important our craft is to us during difficult times. Please be assured we are doing all we can to remain open and safe.
Extra care with staff: Our State recently allowed us to come back to work but we are operating on reduced, staggered schedules with only one packer working at a time. We have reduced our packing staff to just one person at any given time. Many of our staff are still working from home. We continue to operate on a reduced PO schedule (but we are going more than once a week).
Hygiene: Constant hand washing as well as regular cleaning at the beginning and end of shifts of all high-touch surfaces in and around packing stations including door handles, light switches and other highly used areas.
Yarn is safe: We are now wearing gloves when handling your orders but we believe the virus does not last long on materials such as wool.
Thank you for being patient: Because of having just one packer at any time to manage the packing of all orders coming in as well as reducing our PO trips to just a couple of times during the week, there will be a delay in getting your orders out. We continue to respond to emails and texts as usual and as best we can. Thank you for your understanding and patience while we work hard to fulfill your orders and answer questions.
Our yarn supply is good: We continue to receive our stock orders without delay from overseas. Only two vendors have been unable to continue at this time and most everyone is managing to continue operations. You should be able to access what you need from us but if not, let us know.
Packages in the mail:
From the US Postal Service's website:
...according to the World Health Organization, “the likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and been exposed to different conditions and temperature is also low.” And according to the CDC, “in general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures. Coronaviruses are generally thought to be spread most often by respiratory droplets.” Currently there is no evidence to support transmission of COVID-19 associated with imported goods and there have not been any cases of COVID-19 in the United States associated with imported goods.”