We are OPEN and shipping orders!
Thank you for shopping with us during these difficult times. We continue to operate with a pared down and nimble crew and have made it our mission to serve you for as long as possible during this crisis. We are knitters and we know how important our craft is to us during difficult times. Please be assured we are doing all we can to remain open and safe.
Extra care with staff: We have reduced our packing staff to just one person (me!) and I will be packing your orders as they come in. Most of our staff is now working from home or are staying at home.
Hygiene: Constant hand washing as well as regular cleaning at the beginning and end of shifts of all high-touch surfaces in and around packing stations including door handles, light switches and other highly used areas.
Yarn is safe: We are now wearing gloves when handling your orders but we believe the virus does not last long on materials such as wool.
Thank you for being patient: Because of having just one packer to manage the packing of all orders coming in, we anticipate having a delay in getting your orders out. We continue to respond to emails and texts as usual and as best we can. Thank you for your understanding and patience while we work hard to fulfill your orders and answer questions.
Our yarn supply is good: We continue to receive our stock orders without delay from overseas. Only two vendors have been unable to continue at this time and most everyone is managing to continue operations. You should be able to access what you need from us but if not, let us know.
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